Cosmax values the private information of its customers and observes the Law on the Promotion of the Usage of Information Networks and Information Protection.
Cosmax will inform the users on how the private information is used, for what purpose it is being used and what kind of protective measures are being taken to protect the private information. Cosmax will inform you of any revision or updates to the privacy handling policy through an announcement on our website or through individual notifications. The following privacy handling policy applies to this website (www.cosmax.com, hereinafter referred to as 'this site.')
This policy will take effect from 1 Aug. 2018
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Cosmax may collect private information for the following purposes:
Cosmax collects the following private information for consultation and service application, etc.
Unless users provide consent in advance, or if law enforcement agencies or legal agencies as well as other government agencies demand the disclosure of information, the private information will not be disclosed to a third party.
However, the following exceptions may apply:
Cosmax will not outsource the handling of the information to a third party without your permission. If it is necessary to disclose a user’s personal information in order to provide the services requested by the user, we will inform the user of the identity of the parties to which the information is to be disclosed and the contents of the services requested. Furthermore, we will only proceed with the user’s prior consent.
The user or the legal representative of the user may access, modify, or withdraw consent to provide the private information registered with us. We will comply with such requests if you contact our Private Information Handling Department in writing, by email, or by phone.
If you requested the correction of an error in private information, we will not use or provide your private information until such correction is made. Also, in the event that we have provided erroneous information to a third party, we will inform the party of the results of the processing and ensure corrections are made. Cosmax will handle terminated or deleted private information upon the request of the user or the user's legal representatives in accordance with the section "Retention and Usage Period," and ensure that the information will not be viewed or used for any other purposes.
Any information provided by the user is prohibited from being used for any purposes other than storage or compliance with the relevant laws and regulations. Once the purpose of its collection has been fulfilled, the relevant information will be disposed of without delay.
However, in the event that the user requests the disposal of the private information, all private information of the relevant user will permanently be removed unless the duration period for retaining information as required by the law ends later than the request. The process and the method used for disposal are as follows;
The information provided by the user will be moved to a separate DB once the purpose of its collection has been fulfilled. (For information on paper, separate file cabinets will be used.) Then, the information will be stored for a certain amount of time, in accordance with the internal policies or for the purpose of information protection as set forth by the relevant laws (See Retention and Usage Period) before it is destroyed. Private information moved to a separate DB will not be used for any other purpose than storage, unless otherwise required by the law.
Private information that is stored in the form of electronic files is deleted using technical methods that will prevent its recovery.
Cosmax limits the number of its employees who have access to users’ private information so that it can prevent unauthorized and unlawful access to such private information.
In order to protect private information and process related customer complaints, the company has appointed a Private Information Officer and a designated department.